Flatstock

Ordering Process

1. Placing your order

We can assist (email works best) with building your order, including but not limited to: paper and ink recommendations. Before committing, we will need to assess the art file. Please share via WeTransfer or Dropbox links for file(s) over 10mb. Preferred file type is .psd

Please let us know if you're needing prints delivered by a certain date, how flexible that date is, and we can see what's possible. Refer to more information on RUSH orders. *Minimum order quantity: 50*
 

2. Quote finalization and Payment

An order summary outlining the costs is sent via email. Upon approval, payment is processed, securing the order and signaling to us your intent to proceed. Please note, estimates are valid for 60 days, after which they will expire and need to be re-created.
 

3. File Prep and Digital Proof Creation

The Art Department will provide a digital proof once the file has been prepped. File prep time can vary depending on initial state of provide file. We will show anticipated ink interactions and detail PMS codes for color matching.
 

4. Proof Approval and Stock Sourcing

Once approved, we'll confirm paper source and availability for proceeding. This stage ensures all materials are on hand and approved before production begins.
 

6. Production Queue

With materials sourced, the order is placed onto the production schedule. Our full lead time for flatstock can vary greatly, please inquire for more information at time or ordering. 

7. Production, Quality Assurance, and Shipping

Printing production begins, followed by rigorous quality checks to ensure each print matches the approved proof. From there, the order is packaged up and you will be notified upon completion (pickup, shipping -default is UPS, or local delivery).
 

STANDARD FLATSTOCK INK COLORS

ARTWORK

• It’s highly recommended to submit a working art file at 600 DPI or as a vector file for the highest quality finished print. Vector being the following: .psd (most preferred) / .tiff / .svg  / .pdf / .ai 

  • Raster images such as .png and .jpg can be accepted, however it is imperative the dots per inch (DPI)  is at minimum 300 and the file is sized to scale. 

• Max screen size for posters is 24" x 36"

• We recommend formating artwork utilizing our templates (available here). 12 pixels of trapping is ideal, though depending on the art, some won't allow for this much. Overprinting can be used when possible to reduce the need for tight registration and for effect.

•  We do not gang up prints for flatstock unless you request a custom layout, (i.e. diptych/triptych format). This may incur an additional handling and cutting fee. 

• Minimum quantities for posters if 50

FREQUENTLY ASKED QUESTIONS

Can you print metallic ink?

The common metallic inks we use are Gold and Silver. Due to the lower viscosity and large metallic flakes in these inks, tiny details such as small text and halftone do not up hold well. To combat this issue we use a coarse mesh screen to acheive a clean, metallic print, which requires art to be 11-12 pixels @ 600dpi, vs. the required 6 pixels @ 600dpi for non-metallic inks. This applies to both positive and negative art elements. 

Looking for a metallic color other than silver or gold? Your artwork may be eligible for a glitter layer! We are able to apply a glitter layer over any PMS color with gold, silver or clear flakes for a metallic effect. See your Customer Service Rep for pricing. 

Can I expect extras with my order?

We retain the a policy of +/- 5% on all shipments except garments. Given we often send overages complimentary, it is not a guarantee.